The Networked World: Are We Ready For It? (Click on the title of this entry to be taken to the video.)
Louis Gerstner brought IBM back from the brink of destruction. The firm had misplayed the transition from the mainframe to the PC and as a result had reduced their near monopoly power in the IT industry to an almost bankrupt company. Gerstner was instrumental in taking the firm in a new direction with profitability in software and hardware products. I think that was the right direction and the current Chairman Sam Palmisano has taken the firm toward a service based operation, which I think is a failed strategy.
Nonetheless, Gerstner's video is over six years old. The vision he lays out is exactly the same vision that most in the IT business subscribe too today. What happened? Why did this six year period pass without the changes that were obvious to industry leaders like Gerstner so many years ago.
The bureaucracy has interfered in making the organizational and technological changes necessary to see Gerstner's vision real. When the budget power resides in the hands of the bureaucracy, we see record volumes of business for the SAP application suite, because SAP is the bureaucracy. Innovation and change have been traditionally resisted by the bureaucracy, and with so much innovation and change necessary, the bureaucracy has been able to easily avoid it and hence delay its ultimate demise. It is not coincidental that this time also saw the management attain the greatest amount of control over their organizations at the expense of their key stakeholders. The bureaucracy winning is the natural outcome of this battle.
If we go back to 2002 and take the vision of Gerstner to the current point of time we can time the last six years as the point where the bureaucracy had successfully resisted the technological and organizational changes. This is also the time that the fleecing of their companies by the management, for the managements benefit began in earnest. It is reasonable to assume that at some point the methods of the bureaucracy would become to slow and too unresponsive for the needs of society.
As I stated in the
Preliminary Research Report, the collapse of the Former Soviet Union was a reflection of the demise of Russian society as a result of its organizations not able to provide for societies needs. People were unable to work when they were lined up at the bakery for food. We saw lineups of people waiting for their bread and food when the so called supermarkets were literally barren. To a large extent, as I suggested in the
Preliminary Research Report, the current financial meltdown is as a result of the bureaucracies methods are unable to provide for the societies needs.
Waiting for the Great Obama to solve the financial meltdown is going to leave a lot of people disappointed. There is not enough money in the printing presses to overcome the inefficiencies of the bureaucracy. If we do not set out to build the organizations we need for the future deliberately, they will not come about. We are beyond the ability to have the corner store, where the supply and demand are local, satisfy the complexity in the economy. We depend on a globalized economy and the people that depend on each other have no understanding or appreciation who, what, where and when these interactions occur. Expecting this to generate itself is typical of the thinking that the market will provide the solution when the demand shows itself. It is clear from this video that the demand has been in existence for over six years now. The market will only provide it when action is needed and action is taken. We need to act now and make this software for the innovative oil and gas industry. Laissez-fair is no longer able to provide the types of spontaneous order that Frederick von Hayek suggested. Complexity demands that we need to act, please join me here.
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People's Organization Change Market Failure