OCI Knowledge & Learning, Part III
Innovation Supported by Permanent ERP Software Development Capabilities
In both the Knowledge & Learning and Research & Capabilities modules producers benefit from something that may not be too obvious on the surface. That is the objective nature of the People, Ideas & Objects Preliminary Specification and the fact that it is not affiliated with any one specific producer. That is to say it is not an application that grew out of Exxon Mobil, BP or Shell and was used there first. It will be an application that was independently supported through its Revenue Model and importantly, derives its quality from our user community. People, Ideas & Objects will remain unbiased as to which producer's perspective it takes. As a result, our user communities - service provider organizations are no different. This may mean more to some producers than others, however, from an innovation point of view it will also mean a few things.
People, Ideas & Objects, our user community and their service provider organization are focused on providing Cloud Administration & Accounting for Oil & Gas. This is for dynamic, innovative, accountable and profitable oil & gas producers. Based on the Joint Operating Committee as the key organizational construct in combination with six other Organizational Constructs. Establishing this new culture across the North American producer population. By having a software development capability present while working within the Knowledge & Learning module, the innovative producer will be able to deal with the many new possibilities in their business. The software an organization uses is a “technology paradigm” that the oil & gas industry must consider. And a permanent iterative ERP software development capability puts the industry on its own “trajectory” just as we’ve discussed here for the earth science & engineering disciplines. Professor Giovanni Dosi notes.
First, new technological paradigms have continuously brought forward new opportunities for product development and productivity increases. p. 1138.
Secondly, A rather uniform characteristic of the observed technological trajectories is their wide scope for mechanization, specialization and division of labor within and among plants and industries. p. 1138.
Which speaks to ERP software and cloud computing attributes. However, would these technological paradigms and trajectories be available to the producer community if the software was owned and operated by ExxonMobil, BP or Shell? What motivation would they have for making software changes to accommodate other producers' businesses? The third party, objective nature of People, Ideas & Objects, our user community and their service provider organizations are necessary for the software to be amenable to its user communities' needs. If the producer relies on this paradigm and trajectory as a key advancement in their business, it must remain open to the needs of the community. Professor Dosi notes.
Similarly, new technological paradigms, directly and indirectly -- via their effects on “old” ones -- generally prevent the establishment of decreasing returns in the search process for innovations. p. 1138.
Let me restate this for clarity. The indirect nature of ERP software via its effect on earth science & engineering disciplines, will generally prevent decreasing returns in the search for innovations.
Review of the Preliminary Specification to this point shows how different it is from any other ERP system. We are designed around the Joint Operating Committee, the innovative oil & gas producer, and our user community to ensure quality and determine the industry's precise needs. This is the type of application that is needed for the 21st century oil & gas producer. A vision that focuses the industry on the activities people do best. Leadership, issue identification and resolution, creativity, collaborating, researching, evaluating, planning, negotiating and compromising, observation, reasoning, judgment, and making decisions. An application that leaves computers to do what they do best: storage and process management. A software development capability designed to provide the innovative oil & gas producer with the means to provide all of their ERP software needs.
Capabilities as the Focus
In Professor Richard Langlois' paper “Capabilities and Governance: the Rebirth of Production in the Theory of Economic Organization” he introduces capabilities as an emerging theory of economic organization. Its primary concern, as it is here in the Knowledge & Learning module, is production. References in this section are to Professor Langlois’ paper.
However, a new approach to economic organization, here called "the capabilities approach," that places production center stage in the explanation of economic organization, is now emerging. We discuss the sources of this approach and its relation to the mainstream economics of organization. p. abstract.
The capabilities approach picks up and builds on the transaction cost approach we've discussed throughout the Preliminary Specification. It also builds on the boundary between firms and markets.
One of our important goals here is to bring the capabilities view more centrally in the ken of economics. We offer it not as a finely honed theory but as a developing area of research whose potential remains relatively untapped. Moreover, we present the capabilities view not as an alternative to the transaction-cost approach but as a complementary area of research p. 7.
Building oil & gas producers' capabilities to conduct their own field operations is impractical and inefficient. Sourcing producer field operations needs from the service industry is the only viable solution. Deployment of those capabilities becomes an issue in the innovative oil & gas industry. This is especially true when competitive differentiation is based on earth science and engineering. “What” and “how” those capabilities are developed and deployed are critical elements of oil & gas producers' competitive differentiation. The Research & Capabilities and Knowledge & Learning modules of the Preliminary Specification organize these capabilities where innovation is the priority.
Seldom if ever have economists of organization considered that knowledge may be imperfect in the realm of production, and that institutional forms may play the role not (only) of constraining unproductive rent-seeking behavior but (also) of creating the possibilities for productive rent-seeking behavior in the first place. To put it another way, economists have neglected the benefit side of alternative organizational structures; for reasons of history and technique, they have allocated most of their resources to the cost side. p. 6.
An innovative oil & gas producer uses the Joint Operating Committee as the key organizational construct. The Knowledge & Learning module is a Joint Operating Committee focused module. There the participants in the Joint Operating Committee can review the capabilities of the various firms that are members of the Joint Operating Committee. Enabling them to make operational decisions based on the right information at the right time with the right people.
In sum, whether we see it from the perspective of the capabilities perspective or from the perspective of the modern economics of organization, there is an exciting theoretical frontier ahead. p. 31.
Field coordination meets innovation
The energy industry is faced with a number of issues that continue from year to year. One of those issues is the cost of field work. We have heard a variety of claims about the service industry. However, there are no solutions outside of traditional cost control and budgeting. We will now discuss how the Knowledge & Learning module of the Preliminary Specification provides a solution to what are believed to be high costs associated with field operations. Quotations are from Professor Richard Langlois' “Capabilities and Governance: the Rebirth of Production in the Theory of Economic Organization.”
We have with the Knowledge & Learning module a number of other tools as part of the Preliminary Specification. Specifically, Industrial Command & Control (ICC) that enables a Joint Operating Committee to impose a chain of command over a multi-organizational group of people during field operations. Members of the Joint Operating Committees, their employees, and contractors from the service industry will be involved in these operations. Having them configured so the chain of command is immediately recognizable. Secondly within the Preliminary Specification is the Job Order system. This provides a means to execute operational orders within the chain of command during field operations. These two systems provide tight control over the entire operation. No action is taken without an authorized Job Order being issued.
This tight operational control seems to contradict free markets in the service industry. I disagree. Tight operational control has nothing to do with free markets, and free markets have nothing to do with tight operational control. They are two separate and distinct "things'' that are mutually exclusive. Recall that the AFE and Job Order are provided through the “Planning & Control Interface'' which also brings in the capabilities from the specific “Dynamic Capabilities Interface'' that the Joint Operating Committee has decided to implement. These capabilities include the information necessary for people to conduct the work and the operation to succeed. The following quotes are from “Capabilities and Governance: the Rebirth of Production in the Theory of Economic Organization."
[I]t seems to me that we cannot hope to construct an adequate theory of industrial organization and in particular to answer our question about the division of labor between firm and market, unless the elements of organization, knowledge, experience and skills are brought back to the foreground of our vision (Richardson 1972, p. 888). p. 20.
What we imply with this level of operational control is that the Joint Operating Committee representatives, the earth scientists and engineers are in complete and total control of the field operation down to the water hauling driver. In a literal sense, yes, but I think we know the extent of the control implied by the Industrial Command & Control and Job Order systems. There is a command structure. Everything is documented. This level of coordination is provided to offset the detail necessary for the scientific basis of the business to take precedence during operations.
As we will argue in more detail below, there are in fact two principal theoretical avenues closed off by a conception of organization as the solution to a problem of incentive alignment. And both have to do with the question of production knowledge. One is the possibility that knowledge about how to produce is imperfect - or, as we would prefer to say, dispersed, bounded, sticky and idiosyncratic. The second is the possibility that knowledge about how to link together one person's (or organization's) productive knowledge with that of another is also imperfect. The first possibility leads us to the issue of capabilities or competencies; the second leads to the issue of qualitative coordination." p. 10 - 11.
What Professor Langlois is implying here is that the converse of “incentive alignment” is “qualitative coordination." The high costs that have been experienced in the service industry to do their job has been in order to motivate the people and the capital to work in the industry. If we were able to better coordinate, in the manner that the Knowledge & Learning module suggests, the issues of costs and quality would be mitigated.
A close reading of this passage suggests that Coase's explanation for the emergence of the firm is ultimately a coordination one: the firm is an institution that lowers the costs of qualitative coordination in a world of uncertainty. p. 11.
By using the Joint Operating Committee we eliminate bureaucracy. In spite of this, bureaucracy lowers the cost of qualitative coordination in a world of uncertainty, albeit poorly. It is therefore necessary to replicate and expand on that coordination in the Joint Operating Committee.
More generally, we are worried that conceptualizing all problems of economic organization as problems of aligning incentives not only misrepresents important phenomena but also hinders understanding other phenomena, such as the role of production costs in determining the boundaries of the firm. As we will argue, in fact, it may well pay off intellectually to pursue a research strategy that is essentially the flip-side of the coin, namely to assume that all incentive problems can be eliminated by assumption and concentrate on coordination (including communication) and production cost issues only. p. 15.
By coordinating field operations in the manner proposed in the Knowledge & Learning module of the Preliminary Specification we can eliminate the incentive problem and increase control over the implementation of the science basis of the business. All while maintaining free and open markets in which innovation in the service industry can develop. From Professor Richard Langlois in his paper “Capabilities and Governance: the Rebirth of Production in the Theory of Economic Organization."
In a world of tacit and distributed knowledge - that is, of differential capabilities - having the same blueprints [or software] as one's competitors is unlikely to translate into having the same costs of production. Generally, in such a world, firms will not confront the same production cost for the same type of productive activity. p. 18.
Producers within the same Joint Operating Committee may pursue different strategies than their partners. The Preliminary Specification enables each producer to pursue their most effective strategy for each property. A producer may have acquired the property while it was in production and therefore have a different cost structure. Or alternatively the producer may have an interest in the infrastructure used to deliver the gas to market whereas other producers may not. The makeup, strategies, and costs of each producer are unique and do not necessarily lead them to make the same decisions. Financial gain drives consensus.
As we noted, when the Joint Operating Committee conducts a field operation using the Knowledge & Learning modules tools. Coordination of capabilities is provided through Industrial Command & Control and the Job Order system. These capabilities are the “knowledge, experience, skills” and ideas of the people that are part of the producers on the Joint Operating Committee. They are also the service industry representatives hired to conduct the field operation. All of these capabilities are documented in the “Dynamic Capabilities Interface” and deployed through the “Planning & Deployment Interface."
This in turn, implies that the capabilities may be interpreted as a distinct theory of economic organization. p. 18.
Execution is the focus of the operation and the key competitive differentiation of the parties involved. Within the capabilities that have been decided to be implemented by the Joint Operating Committee there may be new and innovative tools and procedures to be implemented. Oil & gas business relies on geology, geophysics and engineering. Operational control at this level is necessary and a competitive advantage. From Professor Langlois’ paper “Competition Through Institutional Form: The Case of Cluster Tool Standards."
Industrial economists tend to think of competition as occurring between atomic units called "firms." Theorists of organization tend to think about the choice among various kinds of organizational structures - what Langlois and Robertson (1995) call "business institutions.” But few have thought about the choice of business institution as a competitive weapon. p. 1.
If one considers how the Knowledge & Learning module enables the producer to implement their capabilities. Calling them a competitive weapon is appropriate.
Separate and Distinct
Throughout the Preliminary Specification we have discussed modularity from the perspective of the different modules of the specification itself. We want to discuss modularity from the Knowledge & Learning module. How it isolates the Joint Operating Committee and focuses on field operations. Yet provides the Joint Operating Committee with the most up-to-date information regarding each participating producer's capabilities. A capable, innovative Joint Operating Committee that is the legal, financial, operational decision making, cultural, communication, strategic and innovation framework of the oil & gas industry.
Within each of the Research & Capabilities modules of the participating producer firms, people are involved in the research and development of their respective firms' capabilities. During this process, they test these capabilities that engineers and geologists are developing. Once these ideas are proven and developed into usable and valuable technologies and processes, they are added as capabilities to their “Dynamic Capabilities Interfaces” in the Research & Capabilities modules. Depending on the selection of the producers' criteria, a capability might be provided to the Joint Operating Committee in that zone, or available for use with multi-frac technology etc, and will be available to the members of those Joint Operating Committees.
What we have been able to do with these two modules in the Preliminary Specification is to eliminate the crossover of the two different purposes of the same information. Quotations are from Professor Richard Langlois’ “Modularity in Technology and Organization."
Modularity is a very general set of principles for managing complexity. By breaking up a complex system into discrete pieces - which can then communicate with one another only through standardized interfaces within a standardized architecture - one can eliminate what would otherwise be an unmanageable spaghetti tangle of systemic interconnections. p. 19.
The producer firm is engaged in research and development into improving production and reserves. The Joint Operating Committee is involved in operational execution. These are two separate and unique organizational objectives that are necessary and involve, in some instances, the same people and the same firms. We need to separate these people into groups and provide some distance so that they can operate these groups as separate and distinct as possible.
What is new is the application of the idea of modularity not only to technological design but also to organizational design. Sanchez and Mahoney (1996) go so far as to assert that modularity in the design of products leads to - or at least ought to lead to modularity in the design of the organizations that produce such products. p. 19.
Organizational constructs guide the nature of work in more ways than modules. There are also markets in which they operate. Research & Capabilities will be an internal and academic focus in the geological and engineering disciplines. Meanwhile, Knowledge & Learning will be steeped in service industry initiatives and operational control. These differences also help to differentiate the nature of work between the two modules.
Why are some (modular) social units governed by the architecture of the organization and some governed by the larger architecture of the market? p. 20.
It is necessary for innovation purposes and operational control that the two modules are separated in this fashion. With the flow of information from the Research & Capabilities to the Knowledge & Learning module, and the speed at which electrons flow, the Joint Operating Committee can be assured that they have the latest, proven and field tested capabilities available to them.
Modularity and Interdependency
We have discussed modularity between the Research & Capabilities and Knowledge & Learning modules of the Preliminary Specification. How knowledge, skills, experience and ideas flow from producer firms through to the Joint Operating Committees. From innovative initiatives development to operational control. We now want to discuss what is needed from a modularity point of view to attain these benefits. Quotes come from Professor Richard Langlois' paper “Modularity in Technology and Organization."
In organizational and social systems - and perhaps even in mechanical ones as well - it is possible to think of interdependency and interaction among the parts as a matter of information transmission or communication. p. 21.
But this flow is also interactive. To start the process, the capabilities listed in the “Dynamic Capabilities Interface” are populated with relevant criteria through the Knowledge & Learning module. However, the Joint Operating Committee learned lessons from the operation. And these lessons are captured in the “Lessons Learned” interface of the Knowledge & Learning module. This interface is also populated for the specific producers' Research & Capabilities module. Having direct knowledge of the operation updated to the producer firm's capabilities in the “Dynamic Capabilities Interface” is necessary for further development and possible deployment of those capabilities. There are two versions of the same “Lessons Learned” interface provided for two different organizational constructs. One for the producer that originated the capability (Research & Capabilities) and one for the Joint Operating Committee (Knowledge & Learning).
Users of this information seek different purposes for this information. Although the environments in which the two modules operate (Research & Capabilities and Knowledge & Learning) use data and information in different ways. Research and innovation vs operational control. High levels of interdependence and interaction on the quality and quantity of the data and information contained within these modules are evident.
Recently, Baldwin and Clark (1997, p. 86) have drawn on similar ideas from computer science to formulate some general principles of modular systems design. The decomposition of a system into modules, they argue, should involve the partitioning of information into visible design rules and hidden design parameters. There are three parts to the visible design rules (or visible information).
- An architecture specifies what modules will be part of the system and what their function will be.
- Interfaces describe in detail how the modules will interact, including how they fit together and communicate.
- And standards test a modules conformity to design rules and measure the modules performance relative to other modules.
These visible pieces of information need to be widely shared and communicated. But in contrast, the hidden design parameters are encapsulated within the modules, and they need not (indeed, should not) be communicated beyond the boundaries of the module. p. 21 - 22.
People will approach data contained within these modules from different perspectives and roles. In the producer firms, engineers and geologists develop the Dynamic Capabilities Interface. In the Joint Operating Committees, engineers and geologists develop the Lessons Learned interface. Data and information will be updated and changed by all participants involved in a dynamic, innovative, accountable and profitable producer, Joint Operating Committee and obtain the necessary operational control.