"That Jarring Gong," Part XI
Who’s Accountable Now?
Reflecting on past market failures in oil and gas ERP software development and implementation, it became clear that unaccountability is the producers' strategy. The software I was developing and selling from 1991 to 1997 offered enhanced accountability with granular data and transparency. This same realization likely led Oracle and IBM to exit the oil and gas sector in 2000 and 2005, respectively, and explains why SAP still doesn't offer a dedicated oil and gas system. They have no vision or plans; it's just an implementation that reinforces the status quo. Consequently, no significant systems development has occurred in oil and gas since our work in the early '90s. Competitors in the ERP software market have done phenomenal work to hold their companies together in a hostile environment with producers, operating on shoestring budgets as "blind sleepwalking agents of whomever will feed them."
The accounting on top of these poor systems is opaque. Capitalizing costs, aggregating accounts for “simplicity,” and focusing on the corporation make management information and performance reporting non-existent. This accounting can't change materially if the software remains static, which it has under current administrations. ERP vendors focusing on accounting and administration, both rightly seen as producers' non-competitive advantages, diminish the drilling budget. Therefore getting the job done has been prioritized over addressing system design or accountability issues. There’s no time or budget for systems or enhanced accountability. If suggested, it signals that accounting and administration have too much time or budget and they need to have budget cuts administered.
Another element that isolates officers and directors from reality is the Officers and Directors Liability Insurance, which has become standard in corporations. How much does this insurance indemnify producers' officers and directors from personal litigation risk? And have producers further eliminated accountability by paying the insurance premiums? And where is the risk if producers further indemnify officers and directors if insurance finds certain actions beyond their coverage? Has this allowed vision, strategy, and direction to fall from their priorities? Has it enabled a collegiate, collaborative dynamic where the operating strategy is best described as "muddle through?"
How do we see comprehensive market failures such as shale gas volumes eroding the price structure to such a degree? How do we see the market expansion opportunity from LNG developments slip through the producers fingertips with nothing but an oops? Where the basis of business knowledge and understanding have been reduced to such elementary levels as to be unrecognizable. Or shopping adventures in unrelated industries. They’ve never been held to account and it shows.
There are alternatives for officers and directors to choose from. In recent years, use of bankruptcy has evolved as a method to eliminate disheartened shareholders and associated difficulties. Directors may be temporarily gone, but officers often remain through the process, those that get along becoming the incumbents in the recapitalized organization. Officers can even declare "bankruptcy bonuses" just before the big announcement. When officers and directors of North American corporations follow this pattern accountability is lost, and unaccountability is prioritized.
Accountability has been lost due to the deliberate desire of officers and directors to avoid it.
Without Accountability
I've painted a grim picture of the North American oil and gas industry. We're heading in a direction that is neither positive nor beneficial to anyone. I believe officers and directors will soon bail to find prosperity in other industries, leaving the industry in shambles for others to clean up. They will exit in a stampede, ensuring no one remembers their names, providing them with the escape they desire. Oil and gas producers are definitely heading in one direction and only one direction. Active involvement and action are needed by almost everyone in the greater oil and gas industry to right this ship and get it back on its journey. Leadership may be the first tragedy to occur from a chronic, systemic, and purposeful lack of accountability.
Regaining accountability within the industry has to be a primary target of any steps forward. This can only begin with a fundamental reorganization and rebuilding of the industry based on a new vision of how, what, and why we’ll do so. Without a shared understanding, we’ll be floundering in the dark and spend endless hours recreating what has already failed. In today’s society, organizations are defined and supported by software, most specifically by the ERP software they use. Without this organizational rebuild, we will regress to what exists already. Accepting the vision of the Preliminary Specification is a choice that needs to be made to proceed. Any new ERP system will have to come up with an original idea, spend a decade researching how, what, and why it would work within the producer and industry, and importantly, avoid the Intellectual Property of People, Ideas & Objects. Officers and directors have “muddled through” long enough, leaving the decision to the only qualified choice: the Preliminary Specification. Time is wasting, and it is the only resource the industry has in limited supply.
The depth of distrust, sense of betrayal, and feeling of being played for fools by producer officers and directors will not be resolved by them. Those individuals will be dealt with separately. Participation in the rebuilding process will be voluntary, but nothing will be done on a good faith basis. It's time the oil and gas industry had some skin in the game and financed the rehabilitation and rebuild from the primary revenues that only the producer officers and directors have benefited from. This needs to be done philanthropically and out of the goodwill of what is left of the producers. Maybe if the producer firms have some skin in the game, they’ll learn there is more to what makes an industry successful.
Nothing else in the industry will be done without profits. The cupboards are bare. The volume of capital expenditures necessary for the rehabilitation, refurbishment, reclamation, and expansion of North America's oil and gas industry is far in excess of what it has faced in the past. For the next 25 years, the record of fiscal performance of the officers and directors will need to be proven otherwise. The need to generate the “real” value that will fuel all of this has to be earned by oil and gas producers. There is no one else that will volunteer to do it. Volunteering will have your capital incinerated. Competition from the capital markets offers NVIDIA, Tesla, Apple, and many other opportunities that investors will find far more appealing. Oil and gas and the service industry now have financial performance records, and investors know who’s at fault. The producer's efforts in the next 25 years will need to prove that record wrong and compete in the capital market.
Capital Destruction 101
One major issue that People, Ideas & Objects identified and resolved in developing the Preliminary Specification is the inherent conflict between the corporate producer and the partnership represented in the Joint Operating Committee. The Joint Operating Committee holds operational decision-making authority, exercised through the Operating Procedure, with a threshold for decisions. If a decision is made to drill a well, the designated operator undertakes the drilling on behalf of the Joint Operating Committee. The conflict arises when the Joint Operating Committees operational control is transferred to the producer firm, where the knowledge and capabilities reside. Accountability is lost in this process.
Let's assume the well fails. Who is accountable for that failure? How are the successful attributes defined? This is where the problem of “muddle through” comes into play. Besides being the operational decision-making framework, the Joint Operating Committee is the legal, financial, cultural, communication, strategic, and innovation framework of the partnership represented in all oil and gas operations. The Preliminary Specification addresses this by moving the Compliance & Governance module and therefore the accountability frameworks into alignment with the Joint Operating Committees seven frameworks. It also moves the Knowledge & Learning module to the Joint Operating Committee, ensuring that combined knowledge, accountability, and operational decision-making authority are together in one property where the domain is known to all, and performance is the focus and objective.
In the coming weeks, an amendment will be written to all the modules in the Preliminary Specification. Every decision and requirement will be noted by the individual who created it, along with who is responsible and accountable for it, including their name and contact information. This way, when the source of an issue is identified, and the success or failure can be pinpointed, the individual accountable can be apprised. This is not for retribution but for learning and development, benefiting both the individual and everyone involved in day-to-day operations.
People, Ideas & Objects believe there has been no accountability at the field operations level due to this conflict. As a result, “muddle through” has become the culture, persisting as individuals progress to officer and director positions within the organization. If they never learned the value and process of accountability in their career, they certainly won't begin learning it as officers and directors.