OCI Knowledge & Learning, Part VI
Two Major Innovation Processes
We turn now to innovation with Professor Richard Langlois' paper “Innovation Process and Industrial Districts." There are two primary innovation processes within the Preliminary Specification. One is within the Research & Capabilities module and the other is here in the Knowledge & Learning module. Each process works in different ways to capture innovation in a manner that is effective and efficient for both producer firms and the Joint Operating Committee.
Innovation is based on the generation, diffusion, and use of new knowledge. p. 1.
In the Research & Capabilities module innovation is developed through the research and application of earth science & engineering to the assets of the firm. These innovations are then refined to ensure that they are proven capabilities which the firm can deploy. They are then listed in the Dynamic Capabilities Interface, tagged with their characteristics, and deployed to their related and appropriate Joint Operating Committees. To ensure that no testing or development of the innovation is repeated in every Joint Operating Committee, only fully developed and tested capabilities are included in the interface.
While it is possible to conceive of a firm that is so hermetic in its use of knowledge that all stages of innovation, including the combination of old and new knowledge, rely exclusively on internal sources, in practice most innovations involving products or processes of even modest complexity entail combining knowledge that derives, directly or indirectly, from several sources. Knowledge generation, therefore, must be accompanied by effective mechanisms for knowledge diffusion and for "indigenizing" knowledge originally developed in other contexts and for other purposes so that it meets a new need. p. 1.
The second major innovation process is contained within the Knowledge & Learning module of the Preliminary Specification. It is a hands-on, ad-hoc type of innovation due to evolving knowledge expected in the marketplace. Even with the tight operational control we will establish in the Knowledge & Learning module. It is possible and advantageous to have high levels of innovation within an organization. With a strong command and control environment the ability to get an operational command decision to introduce some updated tool, or procedure is easily attainable. It’s not like someone has to wander around looking for someone with authority to implement an idea. With Industrial Command & Control and the Job Order System it will be obvious who has the appropriate authority and responsibility for implementing an innovation. The Joint Operating Committee holds operational decision making authority and is motivated by financial gain.
Once any changes and innovations have been implemented in the Knowledge & Learning module it is necessary to assess their impact on the operation. Updates to the “Lessons Learned” interface will be necessary. This will ensure that the firm whose capability was used for the operation is informed of the updated innovation and its results. This will enable the producer to update their capability in their “Dynamic Capability Interface" for use elsewhere in their organization.
Operational Control and Freewheeling Markets
A recent McKinsey Newsletter begins with “In a world of unprecedented volatility, the unprepared will be sorely tested.” Let's hope that no oil & gas firms are caught unprepared without an innovative oil & gas ERP system like People, Ideas & Objects. As we enter the era of insatiable energy demand, with a fixed earth science & engineering resource base, reorganization through specialization and the division of labor is the only manner in which we can approach the situation at hand. “Unprecedented volatility” will provide remarkable opportunities for those using the People, Ideas & Objects Preliminary Specification. I believe it will be necessary to own the oil & gas asset, but also have access to the software that makes it profitable. Such are the times we find ourselves in.
In his paper “Innovation Process and Industrial Districts” Professor Richard Langlois discusses Industrial Districts. Which are small geographically located groups of vendors that work together to produce products and services. They are for all intents and purposes the same as what we have described as the service industry or marketplace that a Joint Operating Committee would access during an operation in the field.
As we have shown, much of the attractiveness of compact, highly-localized areas of production results from their ability to reduce search costs, but this is accompanied by the risk that the knowledge available in any given district may be substandard. But new information and communications technology (ICT), may make it possible for firms to draw more cheaply and effectively on diverse sources of knowledge and therefore to increase their access to innovative ideas (as well as their ability to market their own innovations if they wish) (Langlois, 2003; Christensen, 2006). This may not undermine all aspects of the operations of Industrial Districts because differentiation and specialization retain their importance, and proximity is useful in just-in-time and other lean ways of organizing production. For innovation, however, an ability to tap wider sources of knowledge quickly and cheaply can reasonably be expected to allow firms all along supply chains to consult more broadly than in the past. Improvements in ICT and new search techniques, many of them associated in one way or another with the Internet, not only increase access to knowledge but may force innovation on firms that in the past could shelter in Industrial Districts. Because their customers can be better informed, firms in Industrial Districts need to keep up to date in order to maintain competitiveness. pp. 19 - 20.
In the previous quote the customer was the Joint Operating Committee. The expectation through the Research & Capabilities and Knowledge & Learning modules is that the marketplace or Industrial Districts will be state of the art in terms of their capabilities. And that may not be the case, and probably will not be. International firms operate in the service industry. And these form the foundations of Industrial Districts. The firms are usually local, and to assume they can organize themselves in a manner that optimizes the Joint Operating Committee needs is possibly incorrect. In a comment made to the editor of Capitalism and Society, Professor Richard N. Langlois wrote a comment in response to an argument made Professors Giovanni Dosi, Alfonso Gambardella, Marco Grazzi and Luigi Orsonigo (2008).
Here again, I think the problem is one of conceptual imprecision. It is perfectly common, and often unobjectionable, to contrast a market and an organization, that is, to contrast the institution called a market and the institution called an organization (such as, notably, a firm). But the opposite of “organization” in the abstract sense is not “market” but disorganization. More helpfully, the opposite of conscious organization is unplanned or spontaneous coordination. In this sense the market-organization spectrum (and similar spectra one could imagine) are arguably orthogonal to the planned-spontaneous spectrum. One could well wonder, as I have (Langlois 1995), whether large organizations do not in fact grow far more as the unplanned consequence of many individual decisions than as the result of the conscious planning of any individual or small group of individuals. And it is certainly the case that, as Alfred Marshall understood, both firms and markets “are structures for promoting the growth of knowledge, and both require conscious organization” (Loasby 1990, p. 120). p. 3.
Expecting the service industry to provide the Joint Operating Committee with “conscious organization” of disparate firms and organizations is incorrect from the point of view of operational control. The Knowledge & Learning “Planning & Deployment Interface” use of the Industrial Command & Control, AFE, and Job Order systems enables organization within the Industrial District. And in turn, it provides the Joint Operating Committee with... From Professor Langlois comment to Capitalism and Society.
Charles Sabel and his collaborators have begun looking into the nature of the relationships that characterize the New Economy (Gilson, Sabel and Scott 2008; Jennejohn 2007; Sabel and Zeitlin 2004). And what they find is not common ownership or hierarchy but rather a “form of contracting [that] supports iterative collaboration between firms by interweaving explicit and implicit terms that respond to the uncertainty inherent in the innovation process” (Gilson, Sabel and Scott 2008, p. 3). The New Economy may be highly organized. But it is fundamentally contractual, in a way that large Chandlerian multi-unit enterprises are not. These latter, properly understood, are indeed fading away in a world of extensive, capable, diversified markets. pp. 3 - 4.
We are discussing the coordination of markets or service industries during a field operation. How the Joint Operating Committee organizes markets to ensure performance. We want to discuss the changes in roles and responsibilities within those markets and the Joint Operating Committee. How those changes came about and are implemented within the Joint Operating Committee. Through further specialization and division of labor, innovation is introduced into field operations. The Knowledge & Learning module of the Preliminary Specification uses Industrial Command & Control (ICC) to coordinate the markets. This will also reveal the "gaps" that need to be filled with innovative positions. From Professor Richard Langlois' paper “Economic Institutions and the Boundaries of the Firm: The Case of Business Groups.”
As Harvey Leibenstein long ago pointed out, economic growth is always a process of “gap-filling,” that is, of supplying the missing links in the evolving chain of complementary inputs to production. Especially in a developed and well functioning economy, one with what I like to call market-supporting institutions (Langlois 2003), such gap-filling can often proceed in important part through the “spontaneous” action of more-or-less anonymous markets. In other times and places, notably in less-developed economies or in sectors of developed economies undergoing systemic change, gap-filling requires other forms of organization — more internalized and centrally coordinated forms. p. 6.
In each marketplace module (Resource, Petroleum Lease, Financial) there is a “Gap Filling” interface. These are for identifying and publishing “gaps” in market offerings. In addition, they publish ideas about where “gaps” exist within the producer firm and Joint Operating Committees. Each of the “Gap Filling” interfaces is essentially the same interface and that interface can be viewed to determine its effect on the current Joint Operating Committee. Once these “Gaps” are filled by market participants they'll be populated with resources under Industrial Command & Control. This will assign roles and responsibilities within the chain of command for field operations. This is a manual and deliberate process. It is not spontaneous as we might think it is. It is as Professor Langlois stated in the previous quote “or in sectors of developed economies undergoing systemic change, gap-filling requires other forms of organization -- more internalized and centrally coordinated forms.”
The underlying assumption, normally unspoken, is that relevant background institutions — things like respect for private property, contract law, courts — are all in place. Whatever transaction costs then arise are thus the result of properties inherent in “the market” itself, not of inadequacies in background institutions. There is generally a tacit factual or historical assumption as well: that the relevant markets exist thickly or would come into existence instantaneously if called upon. p. 3.
There is only one way for the oil & gas industry to become more productive. That is through specialization and the division of labor. Particularly in the earth science & engineering disciplines. People, Ideas & Objects have approached the issue of the insatiable demand for energy and the somewhat constrained resource base of earth sciences and engineers. This has been done through specialization and the division of labor. To approach this issue without ERP software in this day and age would be the same as using stone age tools. The effect of pooling the technical resources of the participants in the Joint Operating Committee is the beginning of specialization and division of labor. This is necessary to increase industry output.
Let’s take a closer look at the nature of the “gaps” involved. Adam Smith tells us in the first sentence of The Wealth of Nations that what accounts for “the greatest improvement in the productive power of labor” is the continual subdivision of that labor (Smith 1976, I.i.1). Growth in the extent of the market makes it economical to specialize labor to tasks and tools, which increases productivity – and productivity is the real wealth of nations. As the benefits of the resulting increases in per capita output find their way into the pockets of consumers, the extent of the market expands further, leading to additional division of labor – and so on in a self-reinforcing process of organizational change and learning (Richardson 1975; Young 1928). p. 7.
Knowledge & Learning is the module name. Even though it appears to pursue both operational excellence and innovation simultaneously. There is a time element where operational control fixes all variables and locks them down. That is a time when operations are conducted for efficiency. Other times and in other ways the module remains open and flexible to change to allow for the second major process of innovation within the People, Ideas & Objects Preliminary Specification to occur.
But even in “developed” economies, novelty and change creates the sorts of gaps that call for business groups, including less-formal sets of “intermediate” relationships, as, for example, in geographic (or, increasingly, “virtual”) industrial districts. In this sense, the economics of organization generally can learn from the literature on business groups outside the developed world. The problem of gap-filling in highly developed economies differs from that in less-developed economies because the path ahead is cloudier, which suggests that more-decentralized organizational structures may be more successful at the cutting-edge of technology. p. 29.