OCI Knowledge & Learning, Part I
Introduction
The title of the Preliminary Research Report was “Plurality Should Not Be Assumed Without Necessity." This of course being Occam’s Razor which in its simplest form means - the simplest explanation is most likely the correct one. Very appropriate when we talk about using the Joint Operating Committee as the key organizational construct of a dynamic, innovative, accountable and profitable oil & gas producer. However, I also noted in the Preliminary Research Report that Occam’s Razor was referenced as “It's not what you know that you do not know that hurts you. It's what you do not know, that you do not know that will. It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to bring about a new order of things.” Knoop & Valor (1997).
Joint Operating Committees having full operational decision rights regarding the course of action to take. Thanks to the work done at the participating producer firms we know what we know from their work in the Research & Capabilities modules. Those capabilities are populated in the Knowledge area of the Knowledge & Learning module.
The Joint Operating Committee-focused Knowledge & Learning module of the Preliminary Specification shares many similarities with the Research & Capabilities module. In fact, it is populated with that module's capabilities as its base of information. Recall that the objective is to move the producer's knowledge to where decision rights are held, the Joint Operating Committee.
As I noted the Research & Capabilities module should be organized based on geologic zones, geographic region, type of operation, vendor pool and other criteria. This is so that the capabilities pertinent to each Joint Operating Committee can be separated and populated within the Knowledge & Learning module. Additional ways to sort capabilities by the Research & Capabilities module might include geographical location. Where all vendors operating within a certain geographical location are referenced only in those regions in the Knowledge & Learning module. This does not involve asynchronous information sharing outside of the members of the Joint Operating Committee. Vendors and others are offering their data for producers information purposes only.
With each Joint Operating Committee concerned with one or two geologic zones, the focus of the Joint Operating Committee will be limited to just those specific areas. What is particularly different about the Knowledge & Learning module, however, is that the information contained within the module is aggregated from the multiple producers involved in that specific Joint Operating Committee. Any of the participating producers who have capabilities contained within their Research & Capabilities module will have those pertinent capabilities for those geologic zones etc. These capabilities will populate the Knowledge & Learning module for that Joint Operating Committee.
Getting to the Business of the Business
Our discussion of Research & Capabilities and Knowledge & Learning modules, discusses earth science and engineering research, developments, innovations and thinking of the oil & gas producer and the Joint Operating Committee. Many may wonder what an ERP system has to do with these activities? These activities are where the oil & gas business is conducted. It is imperative that the systems that manage the commercial aspects of the firm define and support the people and activities that occur in these areas.
The final look and feel of these two modules will ultimately be determined by our user community's input and involvement. These modules are where the business of the oil & gas business happens. It will be within these modules that the engineer or geologist will never have to leave. If they find an idea within the research area of the Research & Capabilities module they should have the opportunity to right click their mouse to have a list of options to prepare a Work Order, Prepare a Budget, Raise an AFE or Resource a Project. The ultimate list of actions would include the supporting activities of a user defined commercially focused ERP system. To enhance this capability we recently wrote the fourteenth module of the Preliminary Specification, Operations Management. Which expands on these concepts.
Today there are significant financial resources available for innovation. Commodity price increases allocate capital to fuel innovation without encumbering other capital expenditures, shareholder returns or bank repayments. In a dynamic, innovative, accountable and profitable producer, all of these can always be conducted satisfactorily. Producers' reorganization to facilitate and enable innovation throughout the broader oil & gas economy was the purpose behind People, Ideas & Objects' research. That research was the basis of the Preliminary Specification which the Research & Capabilities and Knowledge & Learning modules are critical parts of. These modules are the two key points where innovation occurs. Within these modules there is a flow of “knowledge, skills and experience” and ideas from the service, and oil & gas industries, through to the producer firm. These capabilities are then sent through the Knowledge & Learning module to the Joint Operating Committee. This is where knowledge is applied, successfully implemented, and specific learning occurs.
There will be many ideas and money spent over the next few decades. Successful innovation is not cheap. Unsuccessful innovation is expensive. Repeating failed ideas is not in anyone's long-term interest. Building on prior failures is the key to innovative success. The difference is as stark as Apple’s iPad's commercial success vs. HP’s Touchpad lasting only seven weeks. What we know is that innovation can be reduced to a defined and replicable process. And even though having innovation processes in place will not guarantee that each producer will be innovative. I can guarantee that innovation will not arise without defined and replicable processes, such as People, Ideas & Objects Preliminary Specification have defined and supported.
Dynamic Transaction Costs and Capabilities
What do the people who work for a Joint Operating Committee know? Where does a person just assigned to the property learn what is significant in terms of how it's run? Where is this history kept, who maintains it, and how is it accessed? We have discussed the knowledge area of the Knowledge & Learning module of the Preliminary Specification. I want to shift the discussion to the learning area.
Let's first review Professor Langlois’ definition of Dynamic Transaction Costs.
Over time, capabilities change as firms and markets learn, which implies a kind of information or knowledge cost - the cost of transferring the firm's capabilities to the market or vice-versa. These "dynamic" governance costs are the costs of persuading, negotiating and coordinating with, and teaching others. They arise in the face of change, notably technological and organizational innovation. In effect, they are the costs of not having the capabilities you need when you need them. p. 99.
In the Knowledge & Learning module, we must focus on reducing the Dynamic Transaction Costs of the Joint Operating Committee. That is to adapt to change efficiently. Change is one of the constants. Learning to adapt organizationally to that change is critical. Recognizing the high costs associated with Dynamic Transaction Costs, or change, must be handled strategically. This will initiate the discussion and document how the learning section of this module is configured to capture this data and information.
We now turn to a quotation from Professor Sidney Winter in his paper “Deliberate Learning and the Evolution of Dynamic Capabilities” to define some of the risks we face in the changing environment of the innovative oil & gas producer.
In a relatively static environment, a single learning episode may suffice to endow an organization with operating routines that are adequate, or even a source of advantage, for an extended period. Incremental improvements can be accomplished through the tacit accumulation of experience and sporadic acts of creativity. Dynamic capabilities are unnecessary, and if developed may prove too costly to maintain. But in a context where technological, regulatory, and competitive conditions are subject to rapid change, persistence in the same operating routines quickly becomes hazardous. Systematic change efforts are needed to track the environmental change; both superiority and viability will prove transient for an organization that has no dynamic capabilities. Such capabilities must themselves be developed through learning. If change is not only rapid but also unpredictable and variable in direction, dynamic capabilities and even the higher-order learning approaches will themselves need to be updated repeatedly. Failure to do so turns core competencies into core rigidities (Leonard Barton 1992). p. 341.
People, Ideas & Objects argue that the oil & gas issue originates here. I have been overtly critical in these writings of the repeated excuses, blaming, and viable scapegoats generated by producers. This is to cast the authority and responsibility they hold, and are therefore the only ones capable of solving the issue. And why others always cause the producer's business to fail. We’ve all had enough but the excuses continue and only become more obscene, yet comical. Professor Winter has nailed the source of the issue that created the producer's symptomatic behavior. “But in a context where technological, regulatory, and competitive conditions are subject to rapid change, persistence in the same operating routines quickly becomes hazardous.” Producers even proudly strut their misguided “muddle through” strategy as the solution that has worked so many thousands of times before. People, Ideas & Objects assertion is an incapacity for organizational learning. A lack of motivation as evidenced by the state of the industry, the persona non-grata treatment People, Ideas & Objects have received for two decades as of August 2023. And the wealth and prosperity of the officers and directors as the only evidence of trillions of cubic feet of gas and billions of barrels of oil produced.
We need to strike a fine balance between these two opposing goals. Maintain an environment of dynamic capability for change and organizational learning. But also strategically control Dynamic Transaction Costs. Note: One of the capabilities of the Preliminary Specification general accounting will be the ability to “tag” a transaction. Included within those tags will be a tag “Dynamic Transaction Costs” which will identify these costs when they are incurred for further investigation.
The first component of the learning module will include a wiki-styled information repository that contains the property's operational, policy and management. This will be managed by the Security & Access Control module so that only those assigned to the property can access the wiki. Within the wiki will be the life history of the property in terms of the information collected. Well files, schematics, reports, agreements, etc. Everything and anything, indexed, referenced and searchable. Recall that the Knowledge area contains the “Dynamic Capabilities Interface” of the producer firms affiliated with the Joint Operating Committee. The underlying technology of this interface will be supported by the Blockchain module of the Preliminary Specification. Then, contributions to the knowledge base will be aggregated and presented to the user in wiki form. As a result of these prior decisions, it will be possible to see how the policy evolved.
Using Oracle Autonomous Database Blockchain Table. Each update to the Joint Operating Committee will be contained within its own unique block of that specific table. Oracle's implementation of the blockchain table is not theoretically complete. (Compromises aimed at improving performance and reliance on existing database security were made. Their blockchain tables are not used for coins or currency. The only action accepted in a blockchain table is the INSERT command. And Oracle's database generally has a comparable level of security to blockchain.) There will be a publish and subscribe model developed in Knowledge & Learning. Individuals assigned to the Joint Operating Committee in their job description will receive information regarding updates to the Knowledge section of the Joint Operating Committees Knowledge & Learning module immediately upon publication. This feature will also be present in the Resource & Capabilities module.
Another section is set out for “Lessons Learned" to document where decisions were made based on actions or activities that occurred of interest. These have a dramatic influence on everyone in terms of learning and understanding. As these occur these items will be made available to each person in the property in addition to being posted in a central location. And posted back to the "Lessons Learned" interface in the Research & Capabilities module. As with the Research & Capabilities module the ability to act on these items in terms of right clicking on them and generating an AFE, a Work Order, a Purchase Order, preparing a new Capability or any of the other documents in the People, Ideas & Objects application modules should be possible based on the users needs. More will be discussed about lessons learned in the Compliance & Governance module.
Again it might be argued or asked, why is the ERP vendor so involved with the operational concerns of the oil & gas producer? The answer is that it's the business of the business of oil & gas that needs to be supported by an ERP system. And that is the Joint Operating Committee, for both the oil & gas business and the People, Ideas & Objects Preliminary Specification. It's not just about debits and credits anymore. It's about identifying and supporting dynamic, innovative, accountable and profitable oil & gas producers.
Learning Through Markets
It's important to explain the context of what the Joint Operating Committee will learn. To do that we turn back to the definition of where the firm and market boundary is defined. The Joint Operating Committee must rely on the market for the majority of the work done in the field. I understand that this depends on the size of the facility. It will vary based on the types of operations and other conditions. In Professor Richard Langlois’ paper “Transaction Cost Economics in Real Time” he notes the following constraints will be imposed on the Joint Operating Committee as a result of their dependence on the market.
The firm's learning ability will depend on its internal organization. And the learning ability of the market will depend on technical and instructional factors, as well as on the learning abilities of the firms it comprises, considered both individually and as a system. The remainder of this paper is devoted to considering these two learning systems in slightly more detail. More specifically, it will set out some preliminary generalizations about how the level of capabilities in the firm and the market - and the nature of change in those capabilities - affects the boundaries of the firm. pp. 111 - 112.
What contractors and producers know, and what they think they know may not be relevant to the property. The following discussion relates to the general rule that operations can be limited to the least experienced crew member. How do we avoid the general rule applying to any detailed operation? And how do we avoid what are called motivational and cognitive paradoxes from becoming the “mindset” of the contractors in this or any of the Joint Operating Committee's operations?
Motivational paradoxes arise from production biases. That is, “users lack the time to learn new applications due to the overwhelming concern for throughput. Their work is hampered by this lack of learning and consequently productivity suffers.” The cognitive paradox has its root in the assimilation bias. People tend to apply “what they already know in coping with new situations, and can be bound by the irrelevant and misleading similarities between the old and new situations.” This can prevent people from learning and applying new and more effective solutions.
To add an extra layer of complexity to this process. Recall that we have changes that are being made in the marketplace as a result of the gap filling process seen in the Research & Capabilities and other modules. An application of division of labor and specialization that deals with the overall organization and efficiency of the company. This will directly affect the contractor's makeup and the learning processes in this module.
These issues become the concern of users of the Knowledge & Learning module of the Preliminary Specification. In an innovative oil & gas industry change will be a constant variable that requires everyone's attention. How do we maintain the awareness and attention needed by everyone to learn what is needed? Within Langlois’ paper I think we see the answer to the problem detailed within this discussion and in the review of Langlois’ definition of Dynamic Transaction Costs in “Transaction Cost Economics in Real Time”;
"F.A. Hayek (1945, p. 523) once wrote that 'economic problems arise always and only in consequence of change.' My argument is the flip-side: as change diminishes, economic problems recede. Specifically, as learning takes place within a stable environment, transaction costs diminish. As Carl Dahlman (1979) points out, all transaction costs are at base information costs. And, with time and learning, contracting parties gain information about one another's behavior. More importantly, the transacting parties will with time develop or hit upon institutional arrangements that mitigate the sources of transaction costs." p. 104.
The answer is, there will be large, compared to what is incurred today, Dynamic Transaction Costs expended by the Joint Operating Committee through the Knowledge & Learning module of the Preliminary Specification. This is a strategic necessity whose alternative is for producers to move all operations in-house and manage them internally. Not a viable alternative. If we identify what these Dynamic Transaction Costs are (not having the capabilities available when needed) in the process of incurring them and record them as such, we can deal with them and draw lessons from them. That may be the first step in learning what to do with learning costs in this high-change and high-cost era of oil & gas.
In the end the choice of whether to use the market or vertically integrate is a purely academic exercise. The choice to depend on the market is a given in oil & gas, and alternatives have little practical application. Our discussion has been more about how we can establish processes of learning from using the marketplace. In a period of rapid change with high levels of innovation we will be stretched in terms of our capabilities, knowledge and capacity to learn. These areas are the focus of the Research & Capabilities and Knowledge & Learning modules. As the oil & gas business is managed through these modules, the People, Ideas & Objects application will need to identify when Dynamic Transaction Costs are about to be incurred. Then they can be controlled, effective learning put in place and the capabilities necessary to strategically mitigate these issues developed or implemented. This will avoid Dynamic Transaction Costs. Ensure a successful operation for the Joint Operating Committee. As noted in Langlois’ paper “Transaction Cost Economics in Real Time”;
How would learning proceed in a system of decentralized capabilities? As I have already suggested, progress would take place autonomously within the decentralized stages. There would be no need for integration unless a systemic innovation offering superior performance arrives on the scene. Indeed, as we have seen, fixed task boundaries and standardized connections between stages might make innovation difficult with the existing structure, requiring a kind of creative destruction. (Schumpeter, 1950). p. 121.
And
Ultimately, the costs that lead to vertical integration are the (dynamic) transaction costs of persuading, negotiating with, coordinating among, and teaching outside suppliers in the face of economic change or innovation. p.116.
And
But in cases in which systemic coordination is not the issue, the market may turn out to be the superior learning engine because of its ability to generate rapid trial and error learning. p. 124.