McKinsey Three Executives on Strategi...
McKinsey continues on with their discussion around the theme of behavioral strategy. Mr. Kosimar raises an interesting point in making decisions.
What makes this culturally difficult in larger companies is that there is often a sense that Plan A is going to succeed. It’s well analyzed. It’s vetted. It’s crisp. It looks great on an Excel spreadsheet. It becomes the plan of record to which everybody executes. And the execution of that plan does not usually contemplate testing assumptions on an ongoing basis to permit a course correction. So if the plan is wrong, which it most often is, then it is a total failure. The work has gone on too long. Too much money has been spent. Too many people have invested their time and attention on it. And careers can be hurt in the process. To create the right culture, you have to make very clear that a wrong answer is not “failure” unless it is ignored or uncorrectable.The Draft Specification is most definitely Plan A. Plan B is the Preliminary Specification and each of our last months blog posts have concluded with the following comment. "Our appeal should be based on the 30 compelling reasons of how better the oil and gas industry and its operations could be handled. They may not be the right way to go, but we are committed to working with the various communities to discover and ensure the right ones are." Which goes directly to "create the right culture" for success for those involved in People, Ideas & Objects.
Anne Mulcahy has guided Xerox from bankruptcy in 2001 to the firm that it is today, a success story. She reflects on her leadership throughout this period. And provides us with an understanding that few can articulate and most can appreciate.
This was the first of many lessons about how to ensure high-quality decision making that Mulcahy would go on to learn during her nine years as CEO. In a recent interview with McKinsey’s Rik Kirkland, she distilled five suggestions for other senior leaders.I'll leave it to the readers review of the document to reflect on the five suggestions. Applying these suggestions to the work at People, Ideas & Objects provides substantial value and that is reflected in the following quotations of Ms. Mulcahy.
Decisiveness is about timeliness. And timeliness trumps perfection. The most damaging decisions are the missed opportunities, the decisions that didn’t get made in time. If you’re creating a category of bad decisions you’ve made, you need to include with it all the decisions you didn’t get to make because you missed the window of time that existed to take advantage of an opportunity.I hope that industry adopts People, Ideas & Objects Draft Specification. It's timeliness is reflected in the way that it resonates with the issues and opportunities in the oil and gas industry today. To take this opportunity, that took five years in the making, and the behavioral strategy that we have adopted in getting this solution right, right for the producers and right for the users of the applications, "trumps perfection", and the remorse "because you missed the window of time that existed to take advantage of an opportunity".
Proceeding with People, Ideas & Objects is risky, and as the previous quote reflects, not making the correct decision in the right time frame creates its own risks.
These days, everyone is risk averse. Unfortunately, people define risk as something you avoid rather than something you take. But taking risks is critical to your decision-making effectiveness and growth, and most companies have taken a large step backwards because of the current climate. I was CEO of Xerox for five years before we really got back into the acquisition market, even though we knew we needed to acquire some things rather than develop them internally. But we got very conservative, very risk averse, and also too data driven. By the time we would reach a decision that some technology was going to be a home run, it had either already been bought or was so expensive we couldn’t afford it.The oil and gas industry has changed. Since 2005 our global productive capacity has stalled. Prices reflect this reality, and prices are re-allocating the financial resources to the most innovative producer. With this fundamental change in the business, we need to define and build the systems that define and support the innovative producer. That is the Draft Specification and the process of finding the right solution with People, Ideas & Objects.
Decisions have shelf lives, so you really need to put tight time-frames on your process. I would so much rather live with the outcome of making a few bad decisions than miss a boatload of good ones. Some of it flies in the face of good process and just requires good gut. So when trying to take bias out of decision making, you need to be really cautious not to take instinct, courage, and gut out as well.March 31, 2010 is the deadline for raising our 2010 operating budget. After which a variety of consequences, such as financial penalties and a loss of one years time will occur. Our appeal should be based on the 30 compelling reasons of how better the oil and gas industry and its operations could be handled. They may not be the right way to go, but we are committed to working with the various communities to discover and ensure the right ones are.
If your an enlightened producer, an oil and gas director, investor or shareholder, who would be interested in funding these software developments and communities, please follow our Funding Policies & Procedures, and our Hardware Policies & Procedures. If your a government that collects royalties from oil and gas producers, and are concerned about the accuracy of your royalty income, please review our Royalty Policies & Procedures and email me. And if your a potential user of this software, and possibly as a member of the Community of Independent Service Providers, please join us here.
Technorati Tags: People's McKinsey Strategy Change Failure